I have recently taken on my first HR job in Canada, an HR internship position with a luxury hotel and resorts. It is great timing to talk about my experience, especially following last month’s World Café topic “When entry-level positions demand that all applicants have work experience, how can recent grads and those seeking to enter the field land their first job” in which I suggested taking on internship as a way to overcome this issue.
It’s been five weeks since I started with this organization and it’s been an amazing experience. I don’t even know how to begin in explaining what makes this experience so amazing; there are so many different reasons. But in particular, the three that really sticks out are the organization itself, the culture, values and people and the ability to learn different aspects of human resources.
Let me begin by talking about the organization itself. This hotel and resorts is amazing, being one of Canada’s top employers. During my 5 weeks at the hotel, I’ve learned some of the reasons why the organization has been given this award. To begin, there are many opportunities given to the employees to grow and develop. The organization really cares about helping their employees grow professionally and gives their employees opportunities to cross-train and move within. This is speaking of not just about giving them opportunities to move within one location but throughout all their hotels and resorts around the world. I have met so many employees that have traveled and worked at various departments and locations within the organization. There are programs to recognize their staff, monthly award ceremonies to show appreciation for their staff’s hard work and social events to help bond their organization. I was even given the opportunity to plan a week of events to show appreciation and thank the employees. The week of events involved the executive teams rolling up their sleeves and serving their employees. I know a lot of organizations try to have recognition and appreciation programs but this organization actually make it a commitment and priority to do these things for their staff.
The second thing I really love about my experience so far is the culture, values and people. The values of the organization have built a very friendly culture where everyone works together as a team and respects each other. The values are also shown through the practices and through the people I’ve met. I almost feel like the organization has hired a team of people who actually breathe and live their values. It must be said that the HR and management team do a very good job in their recruitment and hiring process. When we spend so much time at work each day, it is so important to like and enjoy the culture and people we work with.
The last thing I really enjoy about my internship so far is the experience and the ability to learn about different aspects of HR. As the HR intern, I have been exposed to various aspects within this HR department where I have supported everyone from the HR coordinator, benefits coordinator, health and safety coordinator, recruitment manager, training manager to HR director. the HR team has been very open to teaching me their specific area and helping me learn as much as I can. It has been very exciting learning the various aspects of HR and getting a more hands on approach and experience to the HR department of a big organization. I have been given various supporting tasks, as well as different projects such as creating an employees appreciation week. From this project, I was exposed to and learned how this very big organization function. It was different than what I am used to but I was able to successfully learn, adapt and pulled off the week of events. During this internship so far, not only am I learning about the different aspects of HR but also learning a great deal about a big organization and a lot about myself. I cannot wait to see what is to come in the coming weeks.