Tag Archives: Internship

My Internship – Part 2

Jessica Lau, CHRP Candidate Vancouver, BC

Jessica Lau, CHRP Candidate
Vancouver, BC

So I’m slowly approaching the end of my HR internship, it’s been more than ten weeks since I’ve been doing this. Though the drive between Whistler and Vancouver every weekend may be tiring but let me tell you, it’s really worth it. My experience so far has been very good and when you are so involved in what you are doing and learning along the way, time flies by very quickly. I can’t believe there’s only a few weeks left.

During these ten weeks, I have gotten the opportunity to take on HR project such as the Colleague Engagement Survey and initiated “Game of the Week.” Taking on the Colleague Engagement Survey, I was able to utilize my organization skills and persistent trait to execute the survey with 98% completion rate. I would have loved to help the hotel reach 100% completion rate but learned that a lot of factors play a big part in this big organization. In particular, with this location being a resort location so a lot of the colleagues are away during this time of year and a lot of them are casual. It was a very fun project!

To add some fun for the colleagues, I created “Game of the Week” to help the colleagues stay positive, engaged and involved during the slower season. Last week, I put up “Guess who?” for the colleagues. It was very fun to see the colleagues surrounding the game and trying to guess the person. Every day, I had colleagues coming in and emailing me with guesses. Though it is something very small, I really enjoy being able to create something to help the colleagues have fun while at work, which is what Whistler is about.

To help better understand the hospitality industry and the operations of this organization, I took on many opportunities to cross train in different departments. I cross trained from banquets, sales to front desk just to name a few. As I mentioned in my last blog article, the colleagues in this hotel have been helpful and great to work with. When I cross trained with them, they were very willing to help, teach and work with me.

During these ten weeks, I supported various HR professionals in different areas and now have an even better understanding and clarification in the area of HR I’m truly interested in.

I am very excited for the work I have planned for the next few weeks like preparing for the HR audit and job fair.

My Internship Journey – Part 1

Jessica Lau, CHRP Candidate

Jessica Lau, CHRP Candidate

I have recently taken on my first HR job in Canada, an HR internship position with a luxury hotel and resorts. It is great timing to talk about my experience, especially following last month’s World Café topic “When entry-level positions demand that all applicants have work experience, how can recent grads and those seeking to enter the field land their first job” in which I suggested taking on internship as a way to overcome this issue.

It’s been five weeks since I started with this organization and it’s been an amazing experience. I don’t even know how to begin in explaining what makes this experience so amazing; there are so many different reasons. But in particular, the three that really sticks out are the organization itself, the culture, values and people and the ability to learn different aspects of human resources.

Let me begin by talking about the organization itself. This hotel and resorts is amazing, being one of Canada’s top employers. During my 5 weeks at the hotel, I’ve learned some of the reasons why the organization has been given this award. To begin, there are many opportunities given to the employees to grow and develop. The organization really cares about helping their employees grow professionally and gives their employees opportunities to cross-train and move within. This is speaking of not just about giving them opportunities to move within one location but throughout all their hotels and resorts around the world. I have met so many employees that have traveled and worked at various departments and locations within the organization. There are programs to recognize their staff, monthly award ceremonies to show appreciation for their staff’s hard work and social events to help bond their organization. I was even given the opportunity to plan a week of events to show appreciation and thank the employees. The week of events involved the executive teams rolling up their sleeves and serving their employees. I know a lot of organizations try to have recognition and appreciation programs but this organization actually make it a commitment and priority to do these things for their staff.

The second thing I really love about my experience so far is the culture, values and people. The values of the organization have built a very friendly culture where everyone works together as a team and respects each other. The values are also shown through the practices and through the people I’ve met. I almost feel like the organization has hired a team of people who actually breathe and live their values. It must be said that the HR and management team do a very good job in their recruitment and hiring process. When we spend so much time at work each day, it is so important to like and enjoy the culture and people we work with.

The last thing I really enjoy about my internship so far is the experience and the ability to learn about different aspects of HR. As the HR intern, I have been exposed to various aspects within this HR department where I have supported everyone from the HR coordinator, benefits coordinator, health and safety coordinator, recruitment manager, training manager to HR director. the HR team has been very open to teaching me their specific area and helping me learn as much as I can. It has been very exciting learning the various aspects of HR and getting a more hands on approach and experience to the HR department of a big organization. I have been given various supporting tasks, as well as different projects such as creating an employees appreciation week. From this project, I was exposed to and learned how this very big organization function. It was different than what I am used to but I was able to successfully learn, adapt and pulled off the week of events. During this internship so far, not only am I learning about the different aspects of HR but also learning a great deal about a big organization and a lot about myself. I cannot wait to see what is to come in the coming weeks.